Refund policy

30-day Returns

We accept returns within 30 days of delivery for a full refund of the purchase price.

How To Return

Email admin@getoptimo.com to request a return authorization and the shipping address.

Mail the item in its original packaging.

Conditions

The customer is responsible for return shipping costs which is $7.99.

Refund Process

We inspect and process refunds within 14 business days of receiving the return.

Got Questions?

Reach out to admin@getoptimo.com